We will not be offering refunds on orders placed during the sale. Should you change your mind, store credits will be offered.

No, unfortunately we cannot make any changes to your order once it has been placed!

If you'd prefer to cancel your entire order or a specific product, please let us know, and we will do our best to accommodate your request.

There will be delayed dispatch times due to the influx of orders during this period. Please allow up to 7 business day for your order to be dispatched from our warehouse.

Once your order has been dispatched, you will receive your tracking details. Please note Black Friday is also peak time for Australia Post as well!

All prices are as marked. No code required!

No, discount codes have all been switched off for our Black Friday Sale!

Your items will not be reserved for you in the cart as you shop.

If an item unfortunately sells out in your cart prior to checking out, we will be unable to assist you with a replacement.

We will have our customer service team replying and responding to your enquires all day, however please allow up to 5 business days for you email to get responded to due to the high demand and influx of requests we will be receiving during this time. You can contact our customer service team via hello@imanaswim.com.au

In the very unlikely event of your order not being able to be fulfilled due to an item either being over sold, damaged or missing, we will refund this item and ship out the remainder of your order. You will be notified if this was something to happen.

We will be opening pre order stock for the Eos Grape and Verde. These will be dispatched in 6-8 weeks. Please note if your order has an in stock item AND a pre order item, this entire order will not be spilt or shipped separately! We recommend making two seperate orders if you wish to receive the in stock items first.

If you’re not quite sure which size is right for you, refer to our size guides on the product page. They’re located underneath the available sizes for each of our products.

While we wish could, we are unable to alter or cancel an order once it is place. Should you make a mistake, we encourage you to repurchase the item and request a refund on your initial order.

First time shopping with us? Sign up to our newsletter and receive a 10% off code for your first order!

We accept the following payment methods:

VISA
MasterCard
Amex
Apple Pay
PayPal
Afterpay

Our online store is the only place in the world to buy original Imana. However, stay up to date through our email subscription and social media pages! 

We do not send out physical gift cards, we provide digital online gift certificates only. Please allow for 1 business day to send out gift cards.

We offer a 20 day refund/exchange window from the date of purchase. Please note conditions apply

We offer 20 Day refund/exchange on all full priced items*.

* Please note: refund/exchange conditions apply

For all returns please contact hello@imanaswim.com.au and provide the following details:

    ⁃    Full Name

    ⁃    Original order number

    ⁃    Reasoning for a return (wrong size, style change, change of mind or faulty)

    ⁃    Request for a refund, exchange or store credit.

Please allow up to 2 business days for our returns team to respond to your request.

*Please note IMANA is NOT responsible for any lost or damaged items when returning your garment*

Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information.

We offer same day dispatch on all order before 2pm! Once your package is on its way, you’ll receive an email with your tracking number. During peak holiday seasons or sale events, fulfillment may take a bit longer, so please allow up to 5 business days for your order to be dispatched.

Please note that orders aren’t processed over the weekend, and any orders placed after 2PM will be fulfilled on the next business day.

Yes, we ship all over the world! Shipping costs will vary depending on your area code which you can find here.

We use Australia Post for delivery of all orders in Australia with the following rates:

Standard Shipping (2-7 business days)- $7

Express Shipping (1-3 business days)- $14 or free for all orders over $200

For more shipping information and a breakdown of international rates, click here.

DHL Express international shipping rates area subject to your area code. As a guide, shipping outside of Australia will range from $30 - $75 AUD.

For more shipping information and a breakdown of international rates, click here.